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Seminar Policies

Updated: October 28, 2026

Live, In-Person Seminar Policies

In order to register for an Export Compliance Training Institute (ECTI) live, in-person seminar, you must read and assent and agree to the following terms. Your assent and agreement are evidenced by your registration for the seminar or event, although ECTI, at its option, may request you to reaffirm your assent and agreement pursuant to a separate document. Please print a copy of these policy terms to retain for your records.

Below are our policies concerning ECTI live, in-person seminars.

Program Format

Participants receive training materials that contain annotated copies of the slides used by the instructors. Case studies are included. Questions are welcomed throughout the presentations. Instructors will be available before and after the presentations to discuss specific questions or issues. A digital certificate is issued to each attendee upon completion of the seminar, and may be viewed, retrieved, printed, etc., from within ECTI’s online Academy, at academy.learnexportcompliance.com.

 

Dress Code and Conduct

Dress code is business casual. Attendees are expected to arrive at the seminar on time, after each break, and to stay until the seminar is over. Video and audio recording are expressly prohibited. Unauthorized recording and distribution of materials will lead to immediate dismissal from the seminar and subject the attendee to additional legal action. All seminar participants are expected to conduct themselves with professional decorum and dignity. Sleeping, reading newspapers, listening to music, surfing the web, or engaging in other disruptive or distracting activities during class hours is unacceptable behavior. Only the registrant is permitted to attend the seminar; no children (regardless of age) or other family members who are not also registrants are allowed to attend any portion of the seminar, including, but not limited to, any meals that are included as part of the seminar program.

 

Registration Payment and Walk-In Policy

Payment in advance is required for all seminars, either via credit card at the time of registration, or via invoice. Please note that your registration is subject to cancellation if payment in advance is not received. In rare circumstances, ECTI may accept registrations at the door. In such event, every attempt will be made to have sufficient materials on hand, but we first will distribute materials to those who are pre-registered for the seminar.

 

Special Dietary Requests

A light breakfast, beverages, snacks and a lunch will be served each day of a live, in-person seminar. Special dietary requests can be accommodated. Please send your requests to jessica@learnexportcompliance.com no later than 3 weeks before the seminar.

 

CLE Credits

Our seminars are approved for CLE credits in several states. Details can be found here.

 

Cancellation Policy

Refunds are available up to 30 days prior to the seminar date, minus a cancellation fee of $250. After this deadline, no refunds will be issued. However, a credit voucher equivalent to 80% of the paid tuition can be provided, which can be used toward any Export Compliance Training Institute offering within a 12-month period.

Please note that partial attendance does not qualify for partial refunds. Additionally, there will be no refunds or credit vouchers for missed seminars, and no seminar materials will be provided to registrants who fail to attend without cancelling their registration.

 

Cancellation or Modification of Seminar by ECTI

ECTI reserves the right to cancel all or a portion of a seminar due to low registration, unforeseen travel difficulties, emergency instructor unavailability, or other reasons. Instructors are subject to change depending on extenuating circumstances. ECTI reserves the right and sole discretion to modify the course materials, topics covered, and the order in which the topics will be covered.

 

Seminar Transfer Policy

Transfers to another equivalent seminar are allowed with no penalty up to 30 days prior to the registered seminar. Transfers are allowed after that date, but a transfer fee of 20% of paid tuition will apply.

 

Hotel Accommodation

The cost of accommodation is not included in the tuition. To book the hotel, please see instructions on the seminar location web page or contact us. Hotel rooms are available on a first-come/first-served basis and ECTI accepts no responsibility for participant guest room availability.