By: Brooke Driver
Source: AES Broadcast #2014018; Global Reach Blog; http://globalreach.blogs.census.gov/
When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected. If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation. However, if the shipment is rejected, a Fatal Error notification is received. To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES this month.
Fatal Error Response Code: 538
- Narrative: Shipping Weight Must Be Greater Than Zero For MOT
- Reason: The Mode of Transportation Code reported was one that identifies a Vessel, Rail, Truck, or Air shipment and the Shipping Weight was not reported.
- Resolution: When the Mode of Transportation is Vessel, Rail, Truck or Air, the Shipping Weight must be reported. Verify the Mode of Transportation and Shipping Weight, correct the shipment and resubmit.
Fatal Error Response Code: 649
- Narrative: Quantity 1 Cannot Exceed Shipping Weight
- Reason: Shipping Weight is reported in kilograms. When the Unit of Measure 1 requires kilograms, the first net quantity (Quantity 1) cannot exceed the Shipping Weight. Ensure the Shipping Weight includes the weight of the packaging materials.
- Resolution: The first net quantity (Quantity 1) in kilograms cannot exceed the Shipping Weight in kilograms. Verify the Quantity 1 and Shipping Weight, correct the shipment and resubmit.